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The one-hour monthly marketing review for small businesses

Four questions, twenty minutes of looking, forty of deciding: a monthly review routine any small business owner can run without a dashboard degree.

The Google Business Profile Q&A section nobody is watching

Anyone can answer questions on your Google Business Profile, and upvoted strangers can outrank your own replies. What the Q&A section really does, and how to keep it tidy.

The hidden cost of a slow reply: what unanswered enquiries are really costing you

Slow replies to enquiries quietly tax the marketing budget you already spend. What the lead response research says about response windows, why a quiet inbox is invisible in the reports, and the cheap fixes that change it.

The three-second test: does your homepage say what you do?

Why Berkshire small businesses leave Christmas marketing too late

Christmas marketing is won or lost in September. A plain English guide for Berkshire small businesses on why the Q4 groundwork has to start now, and what to do with the weeks you have left.

How to find out where your website enquiries come from: a plain English guide for UK small businesses

A plain English guide to website analytics for small business owners. Find out where your enquiries come from in Google Analytics, without the jargon.

Rating

5.0

Sumfactor (aka wonderful Paul) always has my best interest at heart, it's so rare to come across an agency who not only knows what they're doing but you can 100% trust. Paul will openly Challenge on my decisions even if it means him making less money at times as long as it's in my best interest he'll say what he has to say and I'm so great full for that. Couldn't recommend them more

Charlotte Melki March 27, 2024

It been great working with Sumfactors. I know very little about the tech side of things especially when it comes to Google ads and Website updates. But both Karen and Paul have been amazing. Taking me through everything step by step. The best thing about them is you feel they genuinely care about growing your business. It's as if it is their business too and that makes them an absolute pleasure to work with.

Jimmy Hutton September 28, 2022

We have worked with SumFactors for many years and would highly recommend their knowledge, expertise and personal/efficient service, but above all their proven ability to go the extra mile time after time! A fabulous team who are passionate, dedicated and an absolute pleasure to work with. Kim Barnes - Evans FREC MD THE Agency (Recruitment) Ltd West Yorkshire

Kim Barnes-Evans September 7, 2022

SumFactors are a pleasure to work with and genuine experts in their field. They are helpful, affordable and insightful and I would wholeheartedly recommend them to anyone who is interested in their services - you will not regret it.

Taj Sallamuddin March 23, 2022

Sum Factors not only delivered us a great website, they also provided advice and support to bring in traffic and orders. At every point, they have been highly professional and responsive, and nothing is too much trouble. Really enjoyed working with Paul and his team and would highly recommend Sum Factors.

Denise Russell June 9, 2021

A great experience working with Paul and the team. Very supportive and informative. Great value for money and their ability to help us grow the business is a real asset. Will certainly be using again!

Jake Roche June 9, 2021

I have recently started working with SumFactors on Fletcher Of London and they have been great. Really lovely people to work with, they are quick to respond, and always there to offer support and advice. They have shown me how to manage my own products and shop so now I feel confident to do more things for myself. I would highly recommend SumFactors.

jordanrebecca June 8, 2021

I am so impressed with the service I have received working with the Sumfactors team. Nothing is ever too much trouble, they are incredibly creative and knowledgeable. They are experts in their field but go out of their way to understand our business and our goals and work with us to achieve these. Their prices are extremely competitive. I would recommend Sumfactors to any company or sole trader any time. From the team at Inspire Me Travel

Gabriella Taylor November 6, 2020

Cannot fault anything that the guys at SumFactors carry out. From initial concept, right the way through to publishing and aftercare, they really do take care of everything - making running a small business much easier. Paul & Karen have changed the way I view my website and how it should perform, giving me a personalised service that is simply not available elsewhere at this price point! Thank you for all of your help, Sam S.Thomas Kitchens

S.Thomas Kitchens August 18, 2020

Paul and his team are very professional, they have given good advice, and built a great site that generates ongoing business

terry farthing July 27, 2020

What would we (and our website) do without them - timely accurate absolute pleasure to work with - it feels like we have personal coaches for our business at hand whenever we need technical, design or even psychological support in how to tackle a business problem. They are a blessing to our business - couldn't be in safer hands on all accounts!

Beryl Preuschmann April 3, 2020

I'm so pleased with my new website, set up relatively recently by Sum Factors. It has attracted a number of new clients very quickly and my website looks very professional and attractive. Paul and Karen are so helpful, friendly and professional and I would highly recommend them

Ann Swabey July 25, 2018

I would recommend SumFactors to anyone who is looking for more than just a website designer. Paul met with me and straight away understood my business and where I wanted to take it. His knowledge and experience has been invaluable, creating the website and digital strategy which has been part of RBHM's success. Paul is friendly and really easy to work with, always happy to help.

RBHM Limited July 18, 2018

We were introduced to Sum Factors over a year ago when we opened our business and needed a website and they were - and still are fantastic! The website is very professional but - most importantly - the ongoing support is priceless! nothing is too much, things get done very quickly and Paul and Karen are the nicest team you can work with!